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FAQ's

Frequently Asked Questions


Unfortunately, it is not possible to combine orders or add items to an existing order once the order has been processed. We don’t accommodate any changes to the order. We suggest that the customer cancels the order within 24 hours of placing the order, and places a new order.

Yes you can cancel your order within 24 hours from the time you place your order.

  • Sign in to our online website.
  • While ordering your product you can add the quantity field and add to cart.
  • After adding to cart button will take you to shop cart and you can see your total prize, list, quantity and grand total.
  • After adding all the products click on proceed to checkout.
  • Enter billing and shipping information.
  • Provide payment information.
  • Review and submit your order.

You can visit the Order history to check your current order status as well as your previous order history.

  • Once your shopping cart has all the items you will be asked to enter your billing information.
  • If you’ve signed in to your already established account, the billing information will already be entered but if you haven’t signed in, you will be required to enter your Name and Address. Once you’re done entering the required information, put in your payment information.
  • The final step in completing your online shopping is to click on ‘Place Order’. Once you place your order, you’ll receive a Sales Order Summary containing your order number and confirmation.

Once your order has been confirmed. You will receive an email about the detail of your order. However, the order would be shipped only when payment verification is complete.

A sale order summary acknowledge after you place and order within an hour but if you didn’t get any message check your junk/spam folder. But still if you haven’t received any message you should call our customer service number.

  • On placing of order while awaiting payment:
    Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
  • On Payment confirmation: Payment Authorized
  • Order Processing: Authorization has been received from the payment gateway and your order is being processed.
  • Seller is on its way to the location specified by you for delivery.
  • Order complete: Shipment received and transaction completed.
  • Order Cancelled: The order was cancelled.

In shopping through registered account your billing and shipping information automatically put in your order. Furthermore, in the order history, you’ll have all the information regarding your previous orders and the current order with their order statuses. However, in guest checkout, every time you place and order. You’ll have to put in your billing and shipping information. Furthermore, you won’t have access to your order status, you’ll have to call or email customer support to inquire about your order status.

You will receive two emails when u place an order one is on placing order and other is on dispatch of your order. Order Id is given to you when you place an order and tracking id is given to you when your orders will be dispatched.

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